Reporting Fraud

If you think you are a victim of identity theft, Citizens Alliance Bank suggests taking these steps to report it:

  • Contact your local Citizens Alliance Bank location immediately or call (844)772-4258 and we will help guide you through the necessary steps to protect your account(s) and personal information.  If you are calling after normal business hours, please leave a message with your phone number and someone will return your phone call the next business day.
  • Contact your local police department to file a report.
  • Contact one of the following major credit reporting agencies to place a fraud alert on your credit report.

Equifax: (800)525-6285 or
Experian: (888)397-3742 or
TransUnion: (800)680-7289 or

  • Keep documentation of your contacts and activities regarding the incident for future reference.