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COVID-19 - Customer Update We Are Here


Effective Thursday, March 19, all Citizens Alliance Bank lobbies will have limited access by appointment only to reduce the transmission of COVID-19, however drive-up services will continue as usual.

*Update, effective Monday, March 23, the Maynard branch of Citizens Alliance Bank will be closed until further notice.

COVID-19 Updates

COVID-19 Update: “Stay at Home” Executive Order

Dear Loyal Customers and Friends,

Citizens Alliance Bank is working within the “Stay at Home” Executive Order for the states of Minnesota and Montana. We want to assure you that we are well informed about the Executive Order that was recently issued by Minnesota Governor – Tim Walz and Montana Governor – Steve Bullock and our critical staff is here and available to provide the services that you rely on daily. Responding to the Executive Orders in both States, we have evaluated work schedules in every department and every branch to ensure that essential roles are covered. Over forty percent of our workforce is now working remotely, with the remaining sixty percent practicing social distancing while in the work place together.

We are well prepared with the technology, products and services, and resources to stay connected to serve you. We strongly encourage you to use our Digital Banking tools and resources for self-service banking and 24/7 account access. You can access your accounts online at www.citizensalliancebank.com or by using the Citizens Alliance Bank Mobile App at your convenience. From there you can make mobile check deposits, pay bills, view transactions, transfer money between accounts, make external transfers, check balances, manage your Debit Card and find fee-free ATMs.

At Citizens Alliance Bank, we take our responsibility to you very seriously, and we continue to monitor the COVID-19 situation closely. Citizens Alliance Bank will “stay the course”, and you can depend on us to serve you during these uncertain times.


John T. Gill, President/COO

Citizens Alliance Bank

COVID-19 Resources

COVID-19 Scams

Keep up to date with the latest COVID-19 related scams that are going on. Please make yourself aware of these scams to help prevent them from happening. To learn more, click here.