• Defined: An automated internal transfer of funds between one or more like-owned accounts to maintain a target balance.
• Funds are swept automatically between one or more account relationships to a designated primary account.
• Request specific target balances to maintain in each sweep account.
• Sweeps will process automatically at the end of each business day, as needed.

• Defined: An electronic transfer of funds between businesses and/or individuals to different accounts through the ACH network.
  • With ACH, funds are typically made available to the recipient the following day but in some cases may be received on the same day.
• Common Uses for ACH Origination Services:
  • Payroll
  • Pulling Customer Payments (rent, monthly dues)
  • Vendor Payments (invoices, accounts payable disbursements)
• Available only in Digital Banking
• Files can be uploaded or recipient information can be manually entered into Digital Banking
• Templates can be created and edited for ease of use
• Direct Customer Service Support
• Dual Control Permissions – with this permission set, two individuals would be required to process ACH. This option may be utilized for an additional layer of security and to help avoid possible errors.
• Multi-factor authentication required on all batch approvals.
• Setup various text and/or email alerts (requested approval, file processed).
• Access to reports (historical transactions/batches, scheduled batches).
• Access to submit ACH files to the Bank 24/7.
• ACH Files submitted to the Bank on a normal business day before 4:00 p.m. CT/3:00 p.m. MT will be processed that day. Files submitted after this time will be processed by the Bank on the next available business day.
• Same Day ACH processing capabilities available for single transactions less than $1,000,000. Same Day ACH batches must be submitted to the Bank on a normal business day before 2:00 p.m. CT/1:00 p.m. MT to be processed that day.

• Partnered with COCARD to offer various card processing options.
  • Mobile Payments
  • Point-Of-Sale Solutions
  • Online Set-Up

Additional information available upon request

• Defined: A fraud prevention system that can be used by businesses to protect against altered, forged, and counterfeit checks.
• Available only in Digital Banking.
• Direct Customer Service Support
• Upload files of issued checks or enter individual checks as needed for the Bank’s system to compare against checks that are presented for payment.
• Analyzes previous day’s activity for forged, altered, or counterfeit checks
• Request specific parameters to be set that could generate additional exceptions for your review (dollar thresholds, payee matching, check number ranges).
• Review check exceptions daily (such as duplicate item, incorrect amount, wrong payee, paid not issued, etc.) and determine course of action.
• Exceptions marked for return will be handled by the Bank daily.
• Set alerts to notify you when exceptions have been generated so they are handled in a timely manner.

• Defined: A system that allows business customers to scan checks remotely and transmit the images to the Bank for deposit into their account(s).
• Available in Digital Banking or directly through a merchant site set up by the Bank.
• Access to submit check deposits 24/7 right from your office using a desktop scanner.
• Remote deposits will be reviewed by the Bank on a normal business day up to 4:00 p.m. CT/3:00 p.m. MT. Remote deposits received after this time will be reviewed and processed on the next available business day.
• Direct Customer Service Support
• Single Feed and Multi Feed Scanners Available
• Dual Control Permissions – with this permission set, two individuals would be required to process remote deposits. This option could be utilized for an additional layer of security and to help avoid possible errors.
• Access to reports (search and print specific checks, summary of deposits including images, audit reports, etc.).
• Ability to set up multiple scanning locations as well as multiple accounts.

• Defined: An electronic transfer of funds made from one bank to another.
• Send funds quickly and securely; generally, funds from wire transfers are immediate and made available to the recipient on the same day they were sent.
  • For international wires, availability of the funds depends on the location of the recipient and the processes of the financial institution(s) receiving the funds.
• Processing options available:
  • Domestic (within the US)
  • International in US Dollars
  • International in Foreign Currency
• All wire transfer options are available to process in Digital Banking. Foreign currency options may be limited.
• Direct Customer Service Support
• Access to submit wire transfers to the Bank 24/7.
• Wire requests submitted to the Bank on a normal business day before 3:00 p.m. CT/2:00 p.m. MT will be processed that day. Wire transfers submitted after normal business hours will be processed on the next available business day.
• Wire templates can be created and edited for ease of use.
• Dual Control Permissions – with this permission set, two individuals would be required to process wire transfers. This option could be utilized for an additional layer of security and to help avoid possible errors.
• Multi-factor authentication required on all wire approvals.
• Setup various text and/or email alerts (wires submitted, approval requested, wire processed, etc.)
• Wire confirmations are available on demand via Digital Banking; download the wire confirmation once it has been processed by the Bank.

Email:

cashmanagement@citizensalliancebank.com

Phone:

320.847.1597