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Multi-Factor Authentication

DUO Rollout Multi-Factor Authentication

We are committed to the highest level of customer privacy and security, therefore Multi-Factor Authentication will be turned on for all Digital Banking customers February 3! Please contact your local Bank Representative for more information.

East Annex Building

Ground Breaking Picture

Citizens Alliance Bank is excited to announce that we have officially broke ground on our new East Annex office building in Clara City. We are pleased to work with Shingobee Builders and several other local contractors on this project.

According to John Gill, President/COO, “The new building will create a lot of well needed office and work space as the organization continues to grow and expand. The East Annex office building will be two-stories, spanning approximately 13,000 square feet, with approximately 25 work-spaces and offices combined.”  The excavation and foundation work is set to begin the week of November 4, with a scheduled completion set for May 2020.

Shingobee Builders has constructed four other building spaces for Citizens Alliance Bank over the years, including the corporate headquarters in Clara City.

New Facilities & Upgrades

New Great Falls Branch Picture

North Elevation – Main Building Entrance – Citizens Alliance Bank, Great Falls, MT

Citizens Alliance Bank is excited to announce plans for the construction of a new full-service branch in the West Bank One Development along the banks of the Missouri River in Great Falls, Montana. Construction is anticipated to begin spring of 2020 with completion expected in winter 2021.  A mixed use, three-story facility comprising 18,000 square feet has been designed with the Bank occupying the first floor and perhaps part of the second floor, with the third floor being available for prospective tenants.


New Lincoln Branch Picture

South Elevation – New Addition – Citizens Alliance Bank, Lincoln, MT

In addition, our Lincoln, Montana full-service branch will be expanding its footprint by approximately 2,250 square feet to accommodate additional offices, storage, and other amenities to help support our growing business. The construction is to begin the fall of 2019 with completion expected late in the second quarter of 2020.

East Annex Building

East Annex Building

Citizens Alliance Bank has committed to building a new administrative building in Clara City that will be known as the East Annex building. The bank recently purchased the old NAPA and Main Street Fitness buildings on Center Avenue. Both buildings have been demolished and the lots are ready for the new construction.

The new East Annex building will be two-stories, spanning approximately 14,000 square feet, with approximately 25 work-spaces and offices combined. They also plan to construct an employee patio area between the new East Annex building and the existing storage shed. The bank will also be adding 6 parking spaces on the north side of the East Annex building. These new parking spaces will be utilized by bank employees during business hours and will be open to the public after business hours. Construction will begin fall of 2019, Gill anticipates completion and occupancy of the building come spring 2020.

When the East Annex building is finished, it will house most of the backroom operations employees of the bank that are not customer interfacing, such as item and data processing, deposit operations, branch admin support, electronic banking, cash management, and project management. This will free up critical space in the main branch for employees such as Personal Bankers and Loan Officers who are customer interfacing and will provide much needed space availability to support and service our customers.

Gill expects half of the new East Annex building to be utilized immediately, with the extra room accommodating future growth. According to Gill, Citizens Alliance Bank expects the current growth trend to continue over the next five to seven years. Through both organic and acquisition growth, they expect to add anywhere from 12 to 24 additional employees throughout the organization. Running out of space is a problem for Citizens Alliance Bank, but it is a good problem to have. “Growth is good. It creates opportunities for our employees through career development and advancement and wage growth, but also for our communities through new employment opportunities and development and revitalization of Main Street. Right now, we are just trying to stay in front of the growth,” Gill said.

The bank has been working closely with the Clara City Economic Development Association (EDA) and the Clara City Council. According to Gill, we are always looking for possible new ways to help boost economic development and vitality within Clara City and surrounding communities. When they were looking for buildings and lots to purchase and possibly construct a new building, they wanted to make sure the City and local community would benefit from the new construction. When they purchased the old NAPA building, there were no plans for the building’s future and it would have likely stayed vacant. The Main Street Fitness building owners had been looking for a new owner, but with no success decided to wind down the business and sell their building to the bank. After tearing down these two buildings, Citizens Alliance Bank will be breathing new life into these lots with a brand-new building and new employment opportunities within the local community.

The relationship between the City of Clara City and Citizens Alliance Bank has been mutually beneficial over the years. The City has worked with the bank to make this new building a reality and the City will gain a more active and vibrant Main Street and increased property tax base. “It is a positive thing whenever you can work with local City Officials to spur economic development and revitalize a portion of Main Street. The City and its staff have been very helpful throughout this process,” Gill said.

The new East Annex building will be a great resource for the Citizens Alliance Bank staff and also the bank customers by creating additional space and opening up the Main branch building for additional lenders and customer service team members. “We are very excited to get this project underway. This facility will provide additional work space for staff and allow us to better service our customers,” Gill said.