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Congratulations Nikki Forstrom!

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Nikki Forstrom joined Citizens Alliance Bank in November of 2013 in the Clara City, Minnesota location. She has previously worked in many areas of the Bank including Audit, Accounts Payable, Payment Services, Teller, Personal Banking, Operations Support, Operations Training Specialist, and most recently has worked as a Training Supervisor. In that role she designed, developed, tracked, and implemented employee training, oversaw and provided training for new and existing employees, and created a more robust onboarding program for new employees. She has also assisted in the rollout of new processes and products for the Bank.

As Forstrom transitions into her new role as Training Manager she will be responsible for managing the Training Department. In addition, she will provide support and assistance to all areas of the Bank, will oversee the creation and maintenance of training material and training sessions for Bank employees, and will have the lead role in creating and supporting Employee Development Plans by working with Senior Managers for all areas of the Bank.

Forstrom is originally from Hutchinson, Minnesota and graduated from Ridgewater College in 2008. She currently resides outside of Montevideo with her husband Chad and their four children: Peyton, Elliot, Evelyn, and Theodore. In her free time, she enjoys spending time with family, horseback riding, reading, and gardening.

Citizens Alliance Bank is a family-owned community bank providing financial and related banking services within local communities in Minnesota and Montana. The Bank provides integrated products and banking services that customers seek, including local empowered decision making and personalized customer service delivered with a small-town personal touch. The Bank and its shareholders remain committed to strengthening and improving the communities that its customers and employees work and live through financial literacy and economic and community development.